Privacy Policy

Privacy Policy

Aurenelo respects your privacy. This policy explains how we collect, use, and share information when you visit our website, place an order, or contact us.

Information we collect

We may collect information you provide, such as your name, email address, shipping and billing details, order information, and messages you send to customer support. We may also receive device, browser, cookie, and website-usage information.

How we use information

We use information to process orders, provide customer service, operate and improve the website, protect against fraud and security risks, and meet legal obligations.

Service providers

We may share information with service providers that support our store operations, including Shopify, payment processors, fulfillment and delivery providers, and customer-service tools. These providers use information as needed to provide their services.

Cookies and choices

Cookies and similar technologies help the website function and help us understand how it is used. You can manage cookies through your browser settings. Depending on where you live, you may have additional rights to request access to, correction of, or deletion of personal information, subject to applicable law.

Data retention and contact

We retain information for as long as reasonably necessary for the purposes described here, including order processing, recordkeeping, and legal obligations.

Store operated by:
Shenzhen Hanxi Technology Co., Ltd.

For privacy questions, contact service@aurenelo.com.